Andreas Bach
17 Elmsdale Rd. Toronto, ON M4J 3M3
416-819-5249, abach <at> groupwise . org  

Since 2001, I provide independent consulting, analysis, design, implementation, maintenance, technical support services and training on Novell / Micro Focus GroupWise, and all other related Novell / Micro Focus products. I am known throughout Greater Toronto Area and user community as the Canadian "GroupWise Guru".

I have been working with, designing, installing, supporting, maintaining all versions of GroupWise since 1994, working on systems up to 10,000+ users.

Some Recent Work:

Recently I have worked with large (4000+) and small customers employing Storage Area Networks (SANs), Blade Servers and VMWare virtualization. Some projects have also involved GroupWise implemented on Windows servers in addition to the more common SuSE Linux systems.

I have also assisted several other customers in upgrading to GroupWise, Open Enterprise Server, SuSE Linux, NetWare, Zenworks and VMware systems. These include such firms as TravelCuts, Ontario Nurses Association, Pollard Windows, Cormark Securities, and Brisbin Brook Beynon Architects.

Some Large-Scale Projects:

Le Conseil des Úcoles catholiques de langue franšaise du Centre-Est (CECLFE)
New Tree and Workstation migration
New eDirectory Tree and Server migration to SAN/Cluster/Blade Server environment for NetWare and GroupWise. Assist in design and prototype for 36-school migration and seamless workstation cutover.

Canadian Broadcasting Corporation (the CBC)
GroupWise Tuning and system-wide upgrade
Improve and better manage their 10,000 seat GroupWise system. I single-handedly upgraded all 23 Domains and 65 Post Offices across the country in very short order and no disruption to the users. In Toronto this was on their 8-Node SAN GroupWise Cluster and spread across all Canada, including to Iqaluit over a satellite link.

Canon Canada
Tree upgrade and Workstation migration
Design and implement new eDirectory tree, server upgrade and seamless workstation cut-over to new tree. With Novell Identity Manager and extensive (but automated) registry modifications, implement password-synchronization and invisible change-over at the two largest of the 12 WAN sites.

NorthwesTel (Yukon, NWT, Nunavut)
Company-wide GroupWise upgrade and Training
Upgraded all sites, servers, gateways and desktop clients from GroupWise v4.1a to GroupWise 6 in a very aggressive time frame. Collaborated with local teams and management, as well as worked alone in remote and isolated locations. Provided Administrator-level Training and End-User Training. Provided innovative and flexible solutions (including Novell ZenWorks for Desktops) for rapid and automated GroupWise client deployment and other remote upgrades. Provided several solutions for secure off-site email/calendar/contacts access.

Ontario Nurses Association
Regional office data consolidation and upgrade
Centralized and consolidated 9 field office servers to a pair of clustered servers in HQ  Upgraded all users to Novell GroupWise 6 and all servers to Novell NetWare 6. Installed and configured web/internet/portal based access to all server files and office printing from home or any browser.

New York State Dept of Environment
Novell Portal Services and GroupWise upgrade/consolidation
Assisted in creation of intranet web portal providing access to many internal systems from inside and outside the office. Also consulted on upgrade and server consolidation plan for 35,000 GroupWise mailboxes.

SouthLake Regional Health Centre
Novell NetWare 6 Server installation and Novell GroupWise 6 upgrade
Short timeline installation and upgrade of this Hospital's entire groupware system.

Woodbine Entertainment Group
New server installation/configuration and system-wide Novell GroupWise 6 upgrade.
Also provided web and cel-phone access to email, calendar, tasks and contacts.

CB Richard Ellis
Provided Training on Novell ZenWorks desktop management software. Designed architecture for ZenWorks for Desktops HW/SW inventory configuration, Software distribution and remote control.

GroupWise Admin Group
I created and currently run the Toronto Area GroupWise Administrator's Group (see )

Selected Customer List  (references available)

MD Robotics (aka SPAR Aerospace Canada), AMI Partners, Blakes Cassels, Gowling Lafleur Henderson, Lerner and Associates, Soberman, Workway, Tippen and Britten, Novell Consulting Services, Ontario Secondary School Board Teachers' Federation, Ontario Teacher's Group, AvisonYoung, Breakwater Resources, Toa Rea Insurance, SW Ontario French School Board, Pollard Windows and Youngstown Ohio City School District.

Previous Employment:

Novell Canada - '93-'01
Worked 8 years as a Systems Engineer (SE) assisting customers, resellers and other Novell Staff understand, install, configure and troubleshoot Novell GroupWise (all versions), and other Novell products.

WordPerfect Corporation - '92-'93
Worked 1 year prior to merger with Novell as the first and only WordPerfect Systems Engineer in Canada and supported GroupWise since its creation by WP in 1994.

Ontario Hydro - '85-'92
Worked 7 years in Analysis and IT positions. These include Help Desk, Training, Product Evaluation, Documentation, Admin and chairing of the Hydro Network Users Group, Admin and maintenance of the Hydro BBS (dial-up Bulletin Board). Administrator of MSMail Post Office

Systems Skills:

Groupware/Email Systems:
- GroupWise (all versions since 1994 including the just-released one)
- Troubleshooting, consolidation, host migrations, upgrades
- Interoperability with other email system
- Best Practices design and implementation

- SuSE Linux (all versions), deployment, support and troubleshooting

Local Area Networks:
- Current Certified Novell Engineer (CNE 6061218) and GroupWise Specialist
- Novell NetWare (all versions from v2.15 to current version 6), including Clustering
- Best Practices design and implementation
- Windows NT/2000/XP/2003

VMWare ESXi and XEN - deployment, support and troubleshooting

DOS/Windows Operating Systems/Environments:
- Windows All versions including registry editing
- MS-DOS, including batch files

(end of Andreas Bach Resume)
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